Engaged employees key to building a lucrative base of loyal customers
Guest post by: David Bator, Vice President Client Strategy, TemboSocial Poor customer service and huge profits usually don’t go hand in hand. Rather, when consumers are…
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Making Social Recognition S.M.A.R.T in 2013
My friends at TemboSocial sent me their most recent infographic on social recognition and it prompted me to take a few minutes to dive a…
How Play at Work Makes Work.. Work
It’s a touchy subject: does promoting “play” (or gamification) at work actually make your employees more engaged? It’s a topic that I’ve broached with many…